WattPlan is developed by Manual Focus Ltd. This page explains what data we hold, how to delete your account yourself inside the app, and how to request deletion if you can no longer sign in.
Last updated: 18 August 2026 • App: WattPlan
(cc.wattplan.app)
This is immediate and needs no contact with us:
Your data is erased straight away and you are signed out. There is no grace period and no undo — we cannot restore a deleted account.
On the web you can reach the same screen at wattplan.cc/app/settings.
Deleting your WattPlan account does not cancel a Google Play or Apple App Store subscription. Those subscriptions are billed by Google or Apple, and only you can cancel them in the store — if you delete your account without cancelling, you will keep being charged.
If you have lost access to your sign-in, uninstalled the app, or simply prefer us to do it, email us and we will delete your account for you.
Send a message to james@manual-focus.co.uk from the email address on your WattPlan account, with the subject “Delete my WattPlan account”.
Please include the email address you signed up with. We only ever act on a request sent from — or verified against — the account's own email address, so that nobody else can delete your data.
Timeframe: we acknowledge requests within 3 working days and complete the deletion within 30 days of verifying it (usually within 7). We will email you to confirm once it is done.
Both routes — in-app and by email — run exactly the same deletion.
| Data | Deleted? | Detail |
|---|---|---|
| Profile and account details | Deleted | Name, email, date of birth, gender, height, weight, FTP and HR settings. |
| Activities and ride files | Deleted | Every recorded or imported ride, including GPS and per-second sensor data. |
| Training plans and calendar | Deleted | Active plan, plan history, snapshots and scheduled workouts. |
| AI coach chats and notes | Deleted | Transcripts, coach notes, coaching memories and AI usage logs. |
| Stats, personal bests, breakthroughs | Deleted | Including sports-science analyses and route analyses. |
| Profile photo | Deleted | Removed from our file storage. |
| Strava / Wahoo / Garmin connections | Deleted | Access tokens are deleted and, where the platform supports it, revoked. The links that let those platforms send us your rides are removed, so we stop receiving your data. |
| Push notification tokens | Deleted | All registered devices are removed; notifications stop. |
| Sign-in account | Deleted | Your authentication record is removed and you can no longer sign in. |
| Beta waitlist entry | Deleted | Removed if you had joined the beta list with the same email. |
| Payment and purchase records | Retained by the store | We never hold your card details. Google Play and Apple keep their own transaction records for tax and accounting purposes, under their privacy policies — we cannot delete those. |
| Invoices / tax records we hold | Retained | Where UK law requires us to keep a financial record of a transaction, we keep the minimum needed, for as long as the law requires (typically 6 years). It is not used for anything else. |
| Server and security logs | Expire automatically | Operational logs may briefly contain a user identifier. They are not searchable as a profile and age out automatically within 30 days. |
| Anonymised, aggregated statistics | Retained | Data that can no longer identify you (for example, overall usage counts) may be kept. It cannot be linked back to you or turned back into your account. |
| Data already sent to a connected platform | Held by them | Workouts we pushed to your Garmin, Wahoo or Strava account live in your account on those services. Delete them there if you want them gone. |
There is no recovery window. Once your account is deleted we cannot restore your rides, plans or history, even if you sign up again with the same email address. If you only want a break, consider signing out or turning off notifications instead.
You have the right to a copy of your personal data before you delete it. Email james@manual-focus.co.uk with the subject “Export my WattPlan data” and we will send you a machine-readable export within 30 days, free of charge.
Contact james@manual-focus.co.uk. WattPlan is operated from the United Kingdom; our full data-handling practices are described in our Privacy Policy.